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Yolanda Arenales
Thieves!!! I was booking a flight and just when I had given them my credit card information a message poped up in the screen saying the flight price had gone up. There was an OK option, which I did not click because I didn't want to pay the increased amount. There wasn no "NO" option or chance to delete your card information. They booked the flight although I did not click OK. I called immediately to explain. They said they would reimburse. They did, partially, but charged me with a "booking fee" of $150 which they refuse to give back in spite that I never gave my OK to that flight. I am filing a complaint with the BBB and I will bring them to court if necessary, but the best warning is DO NOT USE JUSTFLY if you don't want to be robbed.
1 year ago
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JustFly has a 1.1 average rating from 74 reviews

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