I ordered 3 items for my brothers wedding. Kalki Fashion delivered the items late and failed to pay all the courier charges so I had to pay an additional £50 to the courier to receive my items. I was informed I would be refunded this money but no such refund has been processed. In addition, all 3 items were either faulty (embroidery turning green and hidden zips showing on the outside) or damaged (embroidery pulled in areas falling apart/coming loose in others). I sent the items back (at my own cost) having been told that a refund would be processed. Kalki Fashion have been in receipt of my items for over 10 days and have made no attempt to refund my money. I am now forced to commence legal action to recover my money. VERY POOR AND DISHONEST SERVICE. I will be reporting to trading standards, as I do not think they are trading in accordance with UK standards.