KalkiFashion.com Reviews

Name: KalkiFashion.com
Address: 101 Prime Plaza, S V Road, Santacruz WestNext to Asha Parekh Hospital, Mumbai
Rating: 4.24

4.2 Rating 2,114 Reviews

86 %

of reviewers recommend KalkiFashion.com

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Phone:

+91-7290052554

Email:

info@kalkifashion.com

Location:

101 Prime Plaza, S V Road, Santacruz WestNext to Asha Parekh Hospital
Mumbai
400054

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a terrible experience with Kalki Fashion and would strongly advise against purchasing from them. I ordered a suit online, only to be informed later by their customer support that the item was out of stock. They offered me a refund or the option to choose a different suit with an additional discount. I opted for a refund, which was acknowledged on WhatsApp. However, it has now been over 10 business days, and I am still waiting for my refund. Despite multiple follow-ups, I receive the same response every day—"the refund has been processed"—yet there is no transaction ID or proof of refund. Since the refund was supposed to be issued via PayPal, it should have been immediate, but I am still waiting. The lack of transparency and constant delays make this company highly unreliable. I have been charged for a product that was never shipped, and now I am being forced to chase my own refund. Their customer service is frustrating, and there is no direct way to contact their finance team. I regret trusting Kalki Fashion and would urge others to be cautious before making any purchases. This experience has been nothing but a waste of time and money.”

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Posted 2 weeks ago

“I ordered well over $800 worth of clothing for a wedding and paid expedited shipping. It me of the items said “in stock.” By the time the wedding came I still hadn’t seen a tracking number and asked that they cancel. They said they couldn’t and I could return on its arrival. Three weeks later it shows up while I was on travel. I reach out to the WhatsApp customer service and they redirect me to an email address. I traded at least 15 outbound emails with a person named Saud. He was incredibly unhelpful and asked endless questions that were well-documented in my original email, and even asked me the date of the wedding. He eventually said I could exchange it and pay $49 for shipping, when the last thing I want is more of their clothes and to give them more money. STAY AWAY FROM THIS COMPANY.”

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Posted 2 weeks ago

“Rather, throw your money in the ocean. They don't care about customers. Send me the wrong size, and now they keep giving me the runaround. Keeps saying "concern team" is working on it. Been 15 days and no response. Have my daughter's wedding coming up and seems like I will have to buy another outfit locally. What a waste of 50,000 rupess. Freaking unethical business owners.”

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Posted 2 weeks ago

“Here's a revised review: "Neha provided exceptional assistance in helping me find the perfect outfit from Kalki Fashion. She was extremely helpful and made the entire shopping experience seamless. Five stars for her outstanding customer service!"”

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Posted 2 months ago

“Worst customer service regarding fitting. Not giving out outfit on schedule time. As well waiting there for setvice is improve way. Talking with customer service worst way of communication.”

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Posted 3 months ago

“I had the worst customer service they sent me an item that was completely different from the picture. I reached out to customer service before purchasing and said I would like to order as seen in the picture. I had no help choosing how to order that. I ordered to the best of my ability they sent me a different material and the design was on the back of the top instead of the front. It was completely unwearable. I sent pictures and they kept saying I should’ve wrote a note saying “want as scene in the picture” no refund was given.”

KalkiFashion.com 1 star review on 31st December 2024

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Posted 3 months ago

“I purchased a very expensive saree with a stitched blouse from Kalki Fashion, paying a premium price, expecting high-quality work and a perfect fit. Unfortunately, the entire experience was extremely disappointing. 1. Blouse Fit: I had specifically requested the smallest size (size 0) and cross-checked their size guide before ordering. Despite this, the blouse was extremely loose, as though it was free size and adjusted without any consideration for smaller cup sizes or proportions. The fitting was unprofessional, and due to time constraints, I had to alter it myself. For the price paid, I expected a tailored, custom fit, not a half-done adjustment. 2. Stitch Quality: The front knot stitch looks very unprofessional and sloppy. This reflects poor craftsmanship, which is unacceptable for a brand charging such premium prices. 3. Misleading Product Information: Throughout the ordering process, I believed I was purchasing a white net saree with gold work. However, upon receiving it, I realized the work was green—something that was not mentioned anywhere on their site. This discrepancy was shocking and added to my disappointment. 4. Trust Issues: I live in Berlin, and because of a tight schedule between my arrival in India and the wedding, I trusted Kalki Fashion to deliver as promised. I was willing to pay extra for reliability, but the quality and service fell far below expectations. This was an extremely frustrating experience, and I expected far better from a brand like Kalki Fashion. For anyone considering purchasing, I strongly recommend double-checking all details and not relying on their sizing or product descriptions.”

KalkiFashion.com 1 star review on 17th December 2024

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Posted 3 months ago

“Return process was drawn out and a failure. I wish I'd read the reviews before I made the purchase. I got a really cute outfit in my size and when I tried it on, it was very small for what it was advertised to be. This was my main issue considering it took a long time to arrive and last minute alterations are costly. The return process was lengthy and I did not get to return the item within the window. DO NOT PURCHASE FROM THE US unless you're willing to take a gamble. Never again.”

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Posted 4 months ago

“Only order if you are absolutely sure you want to keep the outfit. They make you run in circles for return and make false promises which they don't follow through.”

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Posted 4 months ago

“Thank you Kalki for the lovely outfit We visited to Delhi kalki and having awesome experience there the sales person Kavita helps us find what we want she is so helping and dedicated person towards her work always smiley and ready to eagar for each person”

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Posted 4 months ago

“Pathetic customer service. They provided me with a wrong order. It’s been more than a month I am still struggling to get my refund”

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Posted 4 months ago

“"Order #2000057886, Ticket #6730546626388 - My experience with @KalkiFashion has been extremely disappointing. Missed dispatch dates, repeated failed promises, and lack of response on emails and WhatsApp. After countless follow-ups, I'm still left without my order and had to scramble for an outfit last minute. This has been a frustrating experience for a customer who expected quality and commitment. Be cautious if you’re considering them. #CustomerService #KalkiFashion #OrderIssues"”

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Posted 5 months ago

“Awful customer service. Received my order the outfit was missing the duputta. Order was received in July. Have been contacting them since July. May have had 16 different interactions back and forth, but still no resolve. They keep saying they are looking into it. I am totally fed up. My outfit is a waste and not usable without the duputta.”

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Posted 5 months ago

“Don't waste your money rather but from streets it will be worth.Purchased saree from there website for which I paid 3650rs. But when it got delivered it looked cheap like I brought it from streets. Tried to reach them every possible way but their no isn't working, they will just raise a ticket on email complaint after that they won't reply and chat support is way more pathetic. This is mental torture and fraud by looting people's money and handing them street style cloths”

KalkiFashion.com 1 star review on 24th October 2024

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Posted 5 months ago

“Beware if you try to return items to Kalki fashion, you will NOT get your money back even after you go through an extensive return process with an app called Happy.”

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Posted 6 months ago

“I have ordered multiple times from Kalki. I usually liked it. But this time I had ordered 2 sarees and a dress. The 2 sarees were supposed to be prepleated as per my height. One of my sarees plates was perfect but the pallu was so long that it is difficult to manage. Second sarees pleats were horrible and not power the height so difficult to wear. And those are expensive sarees . Now I can't do anything on this”

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Posted 6 months ago

“TERRIBLE TERRIBLE customer service TERRIBLE TERRIBLE customer service. TERRIBLE people. I have been trying to get my money back for the order which their own people confirmed that they canceled from their end. And even after 2 months I am still struggling to get the money back. They are the worst. Never never ordering again”

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Posted 7 months ago

“Please do not order anything with Kalki Fashions you will never receive a refund. I ordered back in August and a week later I was advised that my order was out of stock, so I asked for a refund and I am still waiting. No one responds to my emails and the chat messaging is terrible. I have been advised I will receive my refund but nothing since 24.08.2024 Please do not order with them.”

Helpful Report

Posted 7 months ago

“Very poor customer service. An online order was not as described - I asked some questions to the agent via Whatsapp, who said "yes" to all my questions, hoping to make a quick sale. After receiving the item not as described, I attempted a return. Long story short, they blocked me on customer service, ignored my emails, and I ended up initiating a dispute with credit card company. Even during the dispute they wrote me asking "please cancel the dispute, and we will refund the payment"....but who can trust this? The bank advised me NOT to cancel the dispute. Meanwhile their return provider "Happy Returns" is also useless, with no tracking number provided, and no delivery confirmation. Basically worse than zero customer service, they will lie and cheat every chance they get.”

Helpful Report

Posted 7 months ago

“I placed an order online on 30th of June 2024, that was canceled on 5th of July. I got my refund back on 11th of August, initiated by them on 9th of August after a month long period and too many follow-ups. On 18th of August they charged my card back again with the same amount(Rs 7247.83). Not sure how that is even possible. My bank has advised me to block my card. In the era of too many bank/internet frauds, just be careful with even outlets with big names. Be safe!”

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Posted 7 months ago

KalkiFashion.com is rated 4.2 based on 2,114 reviews