DO NOT BUY FROM KAREN MILLEN, IT IS RUBBISH! The website crashes and the APP too, when you try to make a purchase and then takes your money! I have been charged 3 times nearing £4,000 (I'm like WTF). I have been chasing Karen Millen for my refund and have now raised a dispute with my bank (my bank is not making it easy for a refund either). It has been extremely stressful and infuriating. Karen Millen do not have a record of my order and they can not locate my money that has been taken from my account. I have been waiting for my refund week commencing 24th May and still haven't been refunded. The site is a CON/FRAUD and customer service is not helpful no contact number either. I should have looked at the reviews before buying. HUGE Mistake!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Seems like a few people have had the same experience as me! It's absolutely shocking.