I ordered a wool coat from them last month, received it and I absolutely loved it. I wore it for one week and the whole thing was falling apart. It was pilling really badly everywhere, and the wool was pulling in multiple places. Really really poor quality. So I returned the coat, and didn’t get a replacement as it was out of stock. They did also refund me a ridiculously expensive duty charge I paid. That’s the only positive thing I will say about them. The following month I checked back and the coat was in stock again. Since I loved it so much I decided to give it another chance, in hopes maybe I just got a lemon. I paid $90 in duties on a $200 item which is again ridiculous, but I really liked the coat. I receive it and pull it out of the bag and I immediately get a strong perfume smell. I look at the coat and it is pulled and pilling everywhere, EXACTLY like the one I had retuned before. I look closer and in the pockets is garbage. Literally a gas receipt from Europe, and some small change. I’m so done with this company. Sending out used, dirty, damaged clothing?? No way.