Really terrible experience. I received a notification that my order was going to be delivered every day for weeks until finally I got a sketchy call from UPS saying that they would only release my order if I provided my social security number, which obviously I wasn't going to do nor should anyone have to for an individual eCommerce order (I literally work in eCommerce shipping so it's pretty obvious this was a scam). I contacted Karen Millen customer service MANY times and never received a response. Then they just refunded my order rather than address the issue. VERY UPSET because I spent a lot of time picking out the items I wanted and then it was stressful to get constant delivery emails waiting for a package to arrive. DO NOT BUY from here if you live in the US.