AWFUL quality and packaging. if you consider yourself a Premium brand than Zara is a luxury brand. Your packaging is unacceptable for the amount of money you charge for your products who are very poor quality and the smell is disgusting. Seriously, take a look at Zara ..don't go too far, just ZARA, can learn a lot from basic standards. You should be ashamed for charging what you charge for such poor quality and unadaptable conditions of your garments. This dress came shoved in a plastic bag half buttoned not even folded...just like the previous customer had sent it back. Blazer that is H&M basic quality by the way, had this horrible smell i couldn't even try it on. SHAME SHAME SHAME