How are these people not in jail??? My UPS says the package cleared customs 3 days after I placed the order. But it said it was stuck for like 4 weeks...But now there is no information. When I reached out to the company they stated it needs 30 days to do an investigation to determine if it's lost before they can do anything..... still no response to what happened and no clothes .. I was trying to remain patient but After seeing all these reviews I'm now thinking this is a complete scam!! $800 taken from my account and NO goods received. No refund... I was genuinely being understanding until I saw this!! There's NOOO way all these packages got lost and no refunds are given... something isn't right... i would be WAY MORE understanding if they just said something like... we ran out of orders... we are behind... we don't have the materials to make them... the owner of this company needs to take responsibility for these issues and give people their money back. Own their mistake. If I don't get a refund or my clothes in the next few weeks, I will take further action.