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Rossitsa Mireva
I returned some clothes per their return policy. I consolidated the shipping for a couple of orders into 1 box (because the original shipping packaging was not reusable) and included the return slips that they provided inside of the box. They only returned items from one order and are not willing to refund me the other items or sent them back to me, when the shipment was confirmed received. Around 1000 USD worth of dresses and another 100 USD for postage return paid by me!!!! . They said I needed to return the items in separate shipments and they are unwilling to do anything about it. Now they are requesting me my original postage invoice, which is unacceptable having them provided with the tracking number, which states the exact number of the person, who received my package. Anyway I will continue to dispute! Will contact Customer Complaint Agency in the UK!
1 year ago
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Karen Millen has a 1.4 average rating from 445 reviews

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