Basically, NO Star! DO NOT BUY from this KM they are a legitimately scammer. Ordered via AU website but the clothes were sent from the UK. It took 12 days to delivered then the sizing were all weird and inconsistent. The packing was very badly handled, the hanger came broken and the dresses were all creased. Return process was very painful and no one was able to assist when issues occurred. Delivery fee were charged for $35!!! I have been told the refund will still take another 30days and of course they won’t refund delivery fee. Such a waste of time and money… it’s not customer fault nor responsibility that their clothes are not meeting global standards and international sizing requirements. Will never order from Karen Millen again. Everything was not professional in every way. Customer service was super slow and not helpful replying like a robot. So appalling to deal with. I will take this $35 as my learning fee for this horrible company.