HORRID EXPERIENCE is an understatement - they never delivered my dress aI spent $400 and they claimed that it was delivered via Fedex. The I checked tracking my package was still in Great Britain days after it should have been delivered. Never mind about the fact that you don't have REAL CUSTOMER SERVICE and have to talk to a Bot that uses a different name every time. They neglected to put my address correctly as well on the label and claimed I put in my address incorrectly, that was a lie because I would not have been able to order with my debit card if I have put in an address that doesn't match what my bank has on file, my bank would have rejected the transaction. they say my package was delivered, not sign of it - please stay away from this company - SIMPLY HORRIBLE!