The dress material is nice, however the left sleeve was attached incorrectly, funny looking when wearing. I contacted customer service. Send them a proof with pictures. They are not friendly, unprofessional, helpless, rude, with attitude, seem like very unhappy employees, also they are lying about merchandise. I wanted to return the defective dress and get the replacement. They are saying you can only return it, because they are out of the stock but the website says they have 9 left in stock my size. Also I paid for express shipping but it arrived late and they did not refund anything.