I have shopped in Karen Millen for the last 7 years.... treating myself to really well made, well fitting, beautiful garments. I was a Karen Millen Black Card Customer. I even purchased 3 mother of the bride dresses over the years, which were all just superb and a pleasure to wear, making me feel so good, worth every penny. I’m am TOTALLY and UTTERLY DISGUSTED with the quality of the garments they are now providing under the heading of “Karen Millen”. They have totally cheapened the brand to the point where I will never never order from there again ...... Boo hoo should not be using the Karen Millen Brand to sell cheap and nasty garments....this company Also make it very difficult to return items, unlike the original Karen Millen.... Love the torn up bag picture in a previous review.... it totally sums up how I feel too! Very disappointed Karen G