No problem with Kent Street Cellars as a business as they processed my order promptly . However I have a major problem with the couriers they used and the instructions those couriers were given. The order was an incredibly expensive bottle of French champagne for my son’s wedding. Without consultation whether it needed to be signed for (one would think so for a $360 bottle of champagne) it was left on my front step in full view of the road (and I don’t have a fence)! Luckily I have security cameras and saw the above occur so I had to leave my seminar and get home as quickly as possible (while I watched the parcel on my front steps via my phone)! I’m 70 and don’t need this type of stress. Kent cellars you need to have a criteria re costs of parcel being sent and whether it should be signed for !!!!! It will make me think twice before I order from you again.