BEWARE: I would rate my experience 0 if i could. I didn't receive my item & it seemed to be stuck with Aramex, my package did not move forward. I contact the store for a solution, no solution was provided. No refund was agreed upon even after i explained the issue & requested a refund. Customer service response was always 'your package should arrive soon', it never did. Luckily i processed the payment via Paypal where i opened a dispute. Kent Street never participated in the dispute & ignored the whole process. Luckily Paypal offered me a refund. If you dare to order from this business, use Paypal so you are backed up & can receive a refund if your order doesn't arrive. I am from Melbourne & this seems to be a reoccuring thing, where packages don't turn up & no resolution is offered.
1 month ago
Kent Street Cellars has a
4.7
average rating
from
3,375
reviews
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