Sorry for putting forward the truth so bluntly, but it is unfortunately a simple thing: Kinguin is nothing more than a Cheating "money machine". I have come to know their business model, the hard way (getting scammed / loosing my money to them): - Kinguin is selling, what looks like the very cheapest licenses out there. - They copy the product-text of legitimate sellers - for instance "ESET Internet Security, 1 year, 5 devices". - And, the buyer pays - thinking he/she has made a good deal. - Kinguin (or a lot of their ?fake? "sub-sellers"), then send an "add-extra device code" to the customer. - which of course makes the customer contact Kinguins support! - and, now "support" (through a slow "ticket-service") demands from the customer, proof of what he/she is "claiming". - that is, proof such as a screenshot of the License-Page. - which the buyer can-NOT deliver (because he/she can-NOT get to the license page, because it isn't his/her license!) - And, Kinguin then "unfortunately" can NOT help, nor give a refund. What a Criminal organized well thought-out SCAM!