Dishonest, unkind and cruel. I booked my flights no problem but then day of my flight emailed me to say it was cancelled stopping me from being able to check in online. I had to investigate because my Flight WASN'T CANCELLED. I was told by kiwi keep Your receipts for checking in at airport and we will refund you. I did that 4 months later I get a response to say I’m not allowed a refund as I missed updating my info to check in online. Well I couldn’t because you falsely cancelled my flight and I couldn’t update my info. Companies like this don’t deserve to make a profit. Cheats, liars and fakes who don’t care about their customers.