Ordered tickets in February of 2020. Flights cancelled. Took almost a full YEAR to get PARTIAL credit returned. Booked new tickets for summer of 2021, not even a week after booking tickets, two flights are cancelled, and they aren't willing to help me find an alternative since the tickets are already PAID FOR. They either want me to buy new tickets or get ANOTHER REFUND. Keep in mind, I was using what "credit" they had jokingly given me to pay for these tickets as well, and don't care to wait another year for a fraction of the amount I paid. DO NOT BOOK WITH KIWI.