Booked two flights that were then cancelled by the airline due to covid. This was March 2020, the Airline refunded the ticket costs to Kiwi, they have not (twelve months on) refunded to myself. Total scammers, they lied through their teeth ("we are processing your claim, Finance Department said it will take three months") when they were contactable and now have removed voice and email communications from their site. DO NOT USE - unless you want to throw your money away. 0/10 for support.
3 years ago
Kiwi.com has a
1.1
average rating
from
1,324
reviews
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