Stay away - Danger!!!! (I am not kidding - except if you want to lose your money & your calmness) On 27/5/2021 I had a flight from Moscow to Athens with the Aegean Airlines(about which i wont refer to this post,however they too have very bad customer service) which was booked long ago(around start of May). However the flight was cancelled(as I learnt later, it was cancelled around 14 of May), I received no report about it in my mail neither from kiwi or Aegean and I only happened to realize it the previous day of the flight, when i tried to check in(the flight didnt exist anymore) Anyway, I managed to fly to Athens with other company, for which i bought new tickets(directly from their internet site) as both kiwi and Aegean had fallen in my trust. Some days later, i contacted Aegean, about giving me a credit voucher, but they told me that kiwi had asked for a refund of the tickets' money and they couldnt procceed with my credit voucher. I contacted kiwi(which again had never sent me any mail at all about the refund of tickets), and as you can imagine kiwi NEVER replied to me. So to summarize: There was a cancel of a flight (~10-15 days before the flight), about which kiwi NEVER informed me, and for which kiwi asked refund of tickets from the air company, making it impossible for me either to get credit voucher or this refund(the refund goes directly to kiwi, which embezzles it) P.S I put one star cause there was not an option for 0 starts. Stay away from this company - no matter if there are low prices at some tickets!! it is a trap!!!