They sold me a ticket with the wrong destination and my destination as a layover stop. I was rejected to get on a plane when I told the check-in counter service agent that I'm going to Tokyo. They told me the ticket is not a usable ticket to go to Japan and I won't be able to hop out during the layover. I need to fly to Taiwan and purchase a ticket back to Tokyo or repurchase the direct flight ticket right there on the spot, which would be very expensive. Then I missed the flight. When I called Kiwi to complain, they said I was rejected because I didn't tell them Taiwan is the last destination. "The hidden city" was in the disclaimer and I should "lie" to the airport agent that I was going to Taiwan so that I can hop out during the layover. Plus I needed to get a visa to enter Taiwan where I won't be going so that I can get off in Tokyo. First off, Taiwan was not shown anywhere in my email itinerary. They hide the "hidden city" disclaimer so well that customers like me can easily overlook it and purchase it without knowing its complication. This is such a shady business operation. And I didn't get my refunds. I left feeling so stupid and defeated. I'll never use Kiwi again even though their ticket prices are more reasonable than others, I'll refuse.