This company is a real cheat. We paid for the ticket, but did not receive their reply with the ticket to our email. Then we decided to cancel the purchase and refund money. But it was not there! If you want to find their service phone, you will hardly find it - everything is hidden. You can only write to them. We wrote and they promised us to consider our request. They told us that the refund takes place at least 3 months after the refund is issued. We have already had 5 months, but they did not refund the money. Of course, we can use their company again and buy a ticket with the money that we have on their account (credit). But in principle we will not do what they expect of us. Let them choke on our money. In the end it is on their conscience. God sees everything! - They can not escape the collapse!