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Ray
Don't book with kiwi ever!! Worst experience EVER! When I was booking the flight there was some kind of glitch in their system, the return flight got lost because of a glitch in the system. I ended up getting a one way flight. Their customer Service suggested to add online the return flight to this trip. Unfortunately this is not possible. Then they changed the instructions: Please book another one way flight. BUT: Booking two one-way flights is ridiculous expensive. I had to cancel the flight (getting only 90% back) and finally booked a two-way ticket somewhere else! I can see in my browser history that the WAS a glitch during the booking process that caused the return flight to get lost. Of course they were arguing that I confirmed the booking in the very last step of the booking process. But what kind of booking process is this where you have to be always on guard for some random changes so you would not get what you chose in first place. Anyway they literally told me, EVEN if there was a technical glitch on their side: They can only refund 90%
3 years ago
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Kiwi.com has a 1.1 average rating from 1,324 reviews

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