I booked a flight through them and had an email claiming that the booking would be ‘confirmed in a few minutes, but in any case in no longer than 24 hours’. The money, of course, was collected immediately. This was 3 days ago. I tried to use ‘contact’ email but did not work, and nothing in ‘help’ covered the topic, conveniently. I then tried to ring them. They ask to enter the booking number. When I did a recorded message told me that ‘we are working on your booking and cannot assist you further’. So basically they have my money, I cannot contact them or get a refund. Basically they are plain thieves