I did not travel on two separate flights for my current vacation. I am scheduled to fly home tomorrow. Kiwi is the WORST booking site/app ever! I will let every social media site, my sister (a travel influencer), every person I come into contact with in my everyday life, NOT to have anything to do with this site.
They have a COMPLETE LACK OF CUSTOMER SERVICE. They made mistakes when I booked, it took them 8 hours to confirm a booking when I used a wired computer in my home, and now they will not give me a penny back on both the first leg of my vacation, nor my trip home tomorrow that I’m trying to cancel. Alaska Airlines, United Airlines, and even Spirit Airlines are all trying to help me with refunds. Since I booked then all with Kiwi.com, they cannot credit me or issue a refund.
Do NOT Ever, Ever, use this “lack if service” booking app.
3 years ago
Kiwi.com has a
1.1
average rating
from
1,324
reviews
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