Kiwi.com is a scam! Please do not book from them. You can check their wikipedia page, facebook page, google map reviews. We bought a flight tix with them on 1 Oct but on 9 Oct the flight was changed to VTL flight due to new government regulations. They added new requirements to board the flight (vaccinated and stayed in departure country for 14days) we are vaccinated but we were transiting and not intending to stay at a transit country for 14days to board the flight. We contacted the airline and the airline stated on their website that they will provide full refund to passengers who have booked the flight but couldn't board due to the new regulations. We contacted kiwi.com to cancel our flight and get a refund but kiwi.com REFUSED TO REFUND even though the airline is going to refund them as we CANNOT LEGALLY BOARD THE FLIGHT DUE TO NEW GOVERNMENT REGULATIONS.