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Connie L.
Never ever book flight from Kiwi, it is a scam. I paid Kiwi $620 for a round trip to Nashville. My 07/02/21 flight got cancelled, I have never received any notification before I arrived to airport at 10:40pm July 1st. The airline offer at refund at counter that night for $433 that is how much Kiwi paid them. Since my flight get cancelled, I think I entitle to get my full refund. I should take my $433 at that point. I contact Kiwi, no one answered the phone since I do not have a active flight. They did not have email address you can use, only outlet is to use message board on their website. Then they send me a message and told me that they were waiting for carrier's refund. I received an email from carrier and noted that they refund the Kiwi on July 30, 21. After that I left two messages on the website board, no one ever responded my message. It is like this company is disappeared on this planet. Never ever book any trip on this website...., you will never get your refund back.
3 years ago
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Kiwi.com has a 1.1 average rating from 1,324 reviews

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