Never book with Kiwi, they are a scam. I am still waiting for a refund that I should have received over a year and a half ago due to covid-19 flight cancellations. Kiwi should have processed my refund due to the flight cancellation (cancelled by the airline and airline has a 100% refund policy), but they have done nothing and claimed it's the airline that is holding up the process. However Kiwi has refused to give any proof that they have made an effort to get my money refunded. I expect I will not see any of my money, not even a measly flight credit. They are a useless middle-man who will make it impossible to resolve issues like cancellations or flight changes. Save yourself the stress and book directly with the airline.