First of all, I had a booking and they canceled the flight because of Covid (which was less than 48HR before my flight). They provided me with an alternative flight route, and after heading to the airport, they informed me that this flight restricts Filipino’s on board. When I contacted the customer service, I asked for a solution such as rebooking me a flight, getting credit back into my account or refunding me the money. They kept on repeating that since it is less than 48HR, they cannot do anything, however they changed the flights less than 48HR. When I asked to speak to a manager or supervisor they cut off the line and I contacted them twice after and both time had no outcome. DO NOT BOOK THROUGH KIWI, as they do not know how to solve issues like these. This is the first and last time to book through them. I have paid aprox $1300 and they did not give me credit or refund me the money.