Hi all, Don't buy any tickets with kiwi. They are not reliable and it's impossible to contact their customers service. I was coming back to Ireland from Dominican Republic last week. Kiwi didn't send my boarding passes and asked me check in directly with the airline. On the morning of my flight, the airline said that there are no boarding passes for me but that they can see my name in their system 3 times,all 3 times cancelled ?!? I had to buy a new ticket and spend more than $2400,out of pocket, to be able to be back at work in time last Monday. I asked last week for a refund and still I haven't received not even an answer from them. I am nurse and after these critical and difficult years, I was really looking forward to have a nice vacation. They managed to ruin that too.. without considering the consistent economical loss. If I could give them a zero star, I would. I will definitely move my refund forward with the appropriate authorities,this is a theft!