One star is being generous for this company. Their customer service is absolutely unacceptable. My flight was changed to have a 22 hour layover meaning I have to spend the night in that destination, and due to the fact that "it is under 24 hours" it is a minor change - as if 22 hours vs 24 hours makes a difference. They refuse to give a refund, and even worse, they don't even have the courtesy to offer an alternative solution nor rebook on a flight still through Kiwi that is still an inconvenience for me. They try to rid themselves of your problems in the easiest and most convenient way possible for THEM - no consideration for the customer. Absolutely will never use again and will not recommend to anyone!