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Anonymous
Still waiting on my refund that I requested in Jan 2020. Customer service sucks and they are refusing to give my money back after over 2 years by delaying contact and working extremely slowly, if working at all. They admitted they received money back from 2 out of the 3 airlines on my trip in March 2021. It is July 2022....so they literally swallowed my money by using the "still waiting on one more airline to respond" excuse for over 2 years now.
2 years ago
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Kiwi.com has a 1.1 average rating from 1,324 reviews

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