Avoid at all costs!! Even if you wish to travel under a saver option, honestly, it is not worth the risk!! If you understand how this type of travel agency makes money, you will understand.
Cheap booking won't give them much profit, so they will try anything to get that money from you, including making you purchase more and more services from them, change your flight ticket so you can book a more expensive option with them, and then refuse to give you a full refund really hard by playing word games in their T&C. Not allowing you to contact them and only until the last minute, or inside 14 days, but then the flight tickets became so expensive you have to book with them.
They play a word game with me, they changed my trip, and booked the two-part trip with them from Antalya with them to London, they changed my first journey to become later than the second one, if it's the carrier's problem, they still don't offer a full refund even that I bought the refund services, and they only offered me 1/4 of the original refund amount. Like what?? The risk was not stated and then they made you take that, then later trying to suck your money dry by forcing you to make a decision.
I am very glad I used my credit card to pay for my trip, and I will try to get the money back via the bank, not via them. Obviously, they have demonstrated they cannot be trusted so hard.
2 years ago
Kiwi.com has a
1.1
average rating
from
1,324
reviews
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