I booked through Kiwi.com however after checking the reviews was very sceptical. I tried to get in touch via message through their app however they did not reply. I also left multiple comments and messages on social media and they failed to respond. I instead tried calling however due to my flight not being within 14 days this was impossible. Once it was within 14 days I managed to call them to ask for the carrier details to which they sent almost immediately. I checked and verified my Ryanair flight and one issue that occurred was that the forename and middle name were put into the forename only box according to Ryanair, which is incorrect. I had to have this manually changed by Ryanair themselves. What really let them down was just the lack of customer service. A holiday is meant to be a pleasant experience that people tend to go out of their way to earn for. The least that can be done is to provide valued reassurance.