I book a ticket with kiwi.com a month ago. The airline changed the schedule. I would not make my next flight. But there is only option "I understand the schedule change" on the website. Once you clicked that, you only have two options: 1. cancel the flight, get 10 Euro credit back or rebook with 10 Euro credit. I called them to ask full refund, but they said you already accepted the schedule change, then you voluntarily canceled your flight, so no refund. They did nothing wrong. This is a total scam.
2 years ago
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