I already fill out a dispute form provided by my local bank to get my money back. They told me that my flight was going to be refunded but I am still waiting. The airline told me that my flight was refunded to k1w1.com. Where is my money?? 1 (out of 3 airlines involved in my itinerary) is going to refund my ticket. The rests are not. I am devastated. My trip was going to happen on Nov 23 but the refund of my ticket was already requested and I could not fly. I could have travelled because I got a rescheduled flight from 2 airlines for the following day. Due to a non-approved visa, I wasn't able to fly on Nov 23. Therefore, I had a fly rescheduled by the airline for the following day. However, because a refund was requested to the airlines, I could not fly. I requested k1w1.com to stop the cancelation and the refund of my ticket as the airlines rescheduled my flights. They refused to do so. I missed my 1st flight because k1w1.com didn't allow to get through as the refund request was already sent. I called them at least 7 times begging to stop the cancelation but they refused to do so. Consequently, all the following flights were missed. I lost AU$1821 (the total cost of my flight) because k1w1.com refused to stop the cancelation and refund of my flight. Only one airline is going to refund my ticket and the rests are non-refundable tickets. I already got the information from the airlines. One airline refunded 2 flights that were part of the Itinerary. However, k1w1.com didn't gave it to me back. The company is terrible and does not provide any help. In fact, makes things worse for you. Your calls will go to a call center located in a 3rd world country. The person who purchased my ticket was from Czech Republic snd it was done on behalf of k1w1.com. If you are from Czech Republic, you got a big scammer on: Lazaretní 925/9 615 00 Brno - Zábrdovice Czech Republic I bought my ticket via the website showing the local currency prices. However, my local bank charged me for international transaction fees even if my flight was bought at local currency cost. They never told me that a extra cost was going to be made because the company is located overseas. If you want to buy a ticket with this company, go for it but good luck if something happens to your flights. It is impossible for them to help you if you are in trouble. They will not do anything for you and they might do the things worse. Even their policies contradict themselves and that is how they get away with things. PLEASE, someone press legal charges against this k1w1.com website. They are ruining people's life. My stress level went through the roof and I got sick from it.