the case when you buy cheaper, but in the end you pay more. tickets were bought from Phuket to Siem Reap and it was necessary to make a connection in Bangkok. it was also indicated that KIWI are a guarantee that the connection will go as it should and we will be on time for our flight, but we didn't make it. long passport control and security check at Bangkok airport. we fled, the plane had not yet departed, but the gate was closed 20 minutes before departure. it was very disappointing to waste time and wait for another flight (KIWI guarantees connection, do you remember?), we were asked to buy new tickets by the airline staff and we did it. when I wrote to KIWI customer support and attached a photo with new tickets and a receipt, they told me it was not their fault and we would not receive any compensation. where did their guarantee suddenly go? in the end: who values their time, their money and nervous system, stay away from these charlatans!!!
2 years ago
Kiwi.com has a
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