You guys spelled the passengers name Eyra Melissa Rodriguez Gomez : as EM RodriguezGomez on her boarding pass Frontier printed this on her boarding pass. She wasn't able to get through security with her name spelled wrong. The line to get through security was really long and the wait time was long. Frontier told her it was going to cost $715 to reprint her name correctly on the boarding pass, unless she called kiwi to get it fixed. I called you guys, 30 minutes on the phone, I was told I would be called back 30 minutes later. By the time you fixed the error it was too late. We paid $715, which is complete robbery to frontier or whoever at the cancun airport to reprint her boarding pass with her name corrected... because even after you fixed the problem, the time it would take her to go back to the frontier desk and wait in line to get the new boarding pass, and then get back in the long line for security, she would have missed her flight. This person is coming to denver to speak at a conference on Friday and Saturday for 80+ guests who all paid their entry fees already. And you guys are fucing up her name on the boarding pass, when the order was made with her name spelled correctly. What a horrible experience. We need to be reimbursed this $715 asap.