Lack of any respect for the customer, really bad services I bought 8 flights at a time, 4 flights one way going to Bali, 4 flights return home; I payed also an insurance and a tax for getting special help from Kiwi if I need it; after the first flight, I already had a situation because of it I could not catch the other 3 flights; I tried to ask for any kind of solution - changing flights, cancelling flights, anything and all I got as an answer was “it is your fault, nothing can ne done”; everybody knows there are a lot of solution, you can change flights, cancel, get refunds and so on. They even told me it is my job to talk with every airline involved… When I asked to talk with a supervisor…after waiting for another 5 minutes, sudenly, the call ended… Please don’t make the same mistake I did, choose any other option of booking your planes.