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Anonymous
Never buy a ticket from Kiwi.com. Unfortunately, I purchased a ticket from DFW to YEG with a stop in LAS. When I arrived at LAS, I realized that my connecting flight to YEG has not been scheduled. I contacted the airline, and they confirmed that they do not have any flights from LAS to YEG that day! I contacted Kiwi's support, but they left us stranded to investigate the issue! Eventually, they admitted that they had a technical issue when they issued my tickets (invalid tickets!). I requested to talk to the Kiwi's support supervisor, but they hung up on me! I eventually bought a new ticket and departed for my destination. Because of Kiwi’s technical issue, we experienced huge stress, as we were supposed to travel to YEG for a very important meeting. We also missed one day of our hotel and car booking because of this Kiwi’s mistake. My advice: pay attention to their terrible review score. I regret that I did not. I wish I could give them 0 stars!
2 years ago
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Kiwi.com has a 1.1 average rating from 1,324 reviews

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