A highly unreliable and irresponsible website incapable of accepting responsibility for the errors they make. Check my booking details (322041368) and you'll be able to read the irregularities and misleading information. I advise any passenger to keep well away from this website. My conversation with Kiwi on 4/1/23 "Check-in & boarding passes Tel Aviv TLV – Athens ATH Processing check-in We’re processing your check-in with the airline We’ll notify you as soon as your boarding passes are ready. You’ll find them here and in the app. Isaac Benabu Regarding the last mail I received from you that you are unable to check me in despite all your undertakings that you would: I find your reply unacceptable. How do you allow yourselves to go back on the conditions of booking supplied at the time of booking and accepting my fare? At the very least send me a ticket no. and an Aegean PNR. That should make matters simpler for me tomorrow. What you seem to imply by warning me that the airline might exact an additional from me at the airport is that my reservation was never made. I have also noticed that you have provided a valid PNR for my return El Al flight, so you will to explain why you can’t do the same with the Aegean sector. I look forward to receiving the information requested above and your explanation why you haven’t been able to check me in. Please do not repeat that the outgoing flight is a charter flight because I have checked with Aegean who have told me that this is ascheduled service. Furthermore if you cannot fulfill your obligation, kindly refund my entire flight ticket ASAP. Sameera A. 15:11 Hello Isaac, I am sorry that one of our agents disconnected the call. As I checked that the booking is not accessible on Aegean airlines website, hence I have passed this case to our concerned team. They will investigate the case and update you accordingly at his registered email address. Please be informed that we will do the check-in for the route from Tel Aviv to Athens and send you the boarding pass at your registered email address. Note that for the route from Athens -Tel Aviv you have to directly check-in at the airport. today Isaac Benabu 16:12 Having written that your check-in failed, are you n ow assuring me that you will check me in and send my boarding pass? I do know I have to check in at the airport for the ATH TLV sector. Sohail S. 16:29 Hi Isaac, I apologise for any confusion this has caused. Your Aegean flight from Tel Aviv to Athens was booked through a partner, and since it is a charter flight, online check-in is not possible. You must pick up your tickets at the airline's check-in counter two hours prior to takeoff; you will need to show your travel documentation in order to receive your boarding pass. Isaac Benabu 16:34 SO is your "concerned team" checking me in and issuing my boarding pass as Sameera assure4d me at 15:11 today?"