Yes, it feels like a scam. Everything people said online was correct. I experienced no any support from the kiwi.com, you don’t get any refund even within 24 hour of purchase. You pay $1700 for your flight and they cannot even guarantee anything. Its not secured, as I was traveling back to Nepal after 4 years and their flight doesn't allow checked baggage, only 6.8kg carry on allowed 😡are you kidding me? They could not even modify my booking after i requested within 24 hrs of booking, no refunds, no add baggage , in-short nothing. Everyone is like computer robots with same disgusting answers which is not helpful at all. I suggest everyone not to book with kiwi.com , you will feel helpless and your words will be useless.