100% fraudulent people, scam artists, fraudulent info on there website and even if my fight was canceled DUE TO A HURRICANE, THEY STILL DO NOT REFUND THE MONEY!!!!! 100% FRAUD AND RIP OFF! Flight F92187And fight F91150Flight F92187---Flight F91150 One flight from LAS to ONT and ONT to MCO. I purchased an airline ticket from Las to ont and a connecting flight from there to Orlando on the 27th of September of 2022 for the sum if $603.70 with a Flight F92187---Flight F91150 One flight from LAS to ONT and ONT to MCO. Purchased from kiwi.com and there website CLEARLY STATES that if the flight gets canceled, it's a 100% guarantee of a FULL REFUND! I did not get the ticket(s) and or even show up at the airport because prior to even leaving, herd on the news that the Orlando airport (mco) was shut down due to the hurricane! So ALL FLIGHTS TO ORLANDO ARE CANCELED UNTIL FURTHER NOTICE!!! I tried calling kiwi and if you don't have a flight LEAVING that day, you CAN NOT speak to a representative!!! I called and disputed the charge also did an online chat with Frontier airlines and they state that a refund of the amount of $327.96 WAS ALREADY issued back to the card ending in 9505 (which that card is no longer active by the way due to being issued a new card! The bank DOES NOT see that refund first off! Secondly, I should get the FULL AMOUNT of $603.70 refunded to me for the sole purpose of me NOT getting the services paid for due to a NATURAL DISASTER (HURRICANE) AND THE AIRPORT BEING SHUT DOWN!!!!! I HAVE L have NEVER had an issue with Bank of America, and I do NOT see what the issue is and or why I should be penalized for a natural disaster like a hurricane and my fights being canceled and the airport being CLOSED due to the hurricane! Date of experience: September 27, 2022