The most dreadful company on the earth! Me and my friend booked flights to Benidorm due to fly in the November for the fancy dress festival. We got an email from kiwi in the August telling us they had cancelled our flights. We had to pay a fee of 17.95 to get our refund quicker. We never received any of it back. I emailed, called which I got a £45 bill for when I got through. After commenting on a post of there’s on Facebook I got a reply saying we weren’t entitled to any of the refund. Absolute scam merchants. Never again would I use these cowboys!!! Booking ref was 145535929