This is a scam. Don't book your flights through Kiwi unless you want a daylight robbery. I am a million mile flier and travel regularly. I booked a flights for the first time with Kiwi and got to the airport to find out they did not have a reservation for me Y outbound flight. The airline said they had a partial booking and I had to purchase a new ticket. My outbound ticket was not made properly. I paid Kiwi about $600 for the flights I booked and found out there was only a partial booking. The flight I waa planning to travel on was full, so i had to book a hotel that night for $160 duebtobtheir mistake. Then I had to buy a full fare ticket at the airport for the next day, that cost me over $1000. I could not get a hold of any of the Kiwi customer service agents to speak to. All of this happened within 24 hour of a booking window and the airline was willing to refund Kiwi the full amount. The airline confirmed they canceled my booking in time, so KiWI should in turn refund my fare in full. When I contacted Kiwi, they refused to refund the ticket and gave me a $10 KIWI credit. THEY RUN A SCAM. THIS COMPANY NEEDS TO BE INVESTIGATED FOR FRAUD. They have very poor ratings and reviews, and i see that I was not their firat victim. Airlines need to stop allowing Kiwi to book tickets and rob people. I'm reporting them to the regulatory authorities and filing a complaint with IATA.