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Anonymous
Avoid this company at all cost unless you want to go to the airport without actual ticket confirmation from the airlines. They send some confusing email about your ticket being confirmed when it's actually not. I booked a roundtrip at kiwi.com 1 month prior to the date, paid $1200 for the ticket and got some emails about my confirmation and e-ticket with a huge label of the booking status CONFIRMED(you can see it in the photo). When the flight date came, i tried to check-in the airport and they told me they couldn't find me anywhere so i called their stupid customer service who kept saying my booking was cancelled so and i kept telling this agent that I got an email saying it's CONFIRMED, so he kept going back and forth to his manager and then they finally told me that there was an "error" on their end and had to cancel my booking. So, i had to buy a last minute ticket for $2400 at the airport. Got the booking refunded but they also said they were gonna reimburse the ticket i bought at the airport but never did. $#*! this scam company. Save yourself some time and stress. NEVER EVER BOOK FROM THEM!
1 year ago
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Kiwi.com has a 1.1 average rating from 1,324 reviews

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