Kiwi.com is such a terrible company. Please share my article on social media or related sites. Reservation number: 330 188 067 The airline company I booked with went bankrupt. Even though I did not cancel, Kiwi is refusing a full refund with various excuses. I've experienced so much stress over the past few months because of Kiwi.com, and it's really hard on my heart. 1. The airline went bankrupt, and many passengers were unable to board the flight, so they requested cancellation and refund from Kiwi.com. 2. Kiwi.com kept in touch with me for a few weeks, made various excuses and refused to refund, and contacted me that the flight was canceled just a few days before the flight. 3. As a result, I had to pay a lot of money because I had to book a flight again suddenly, and my travel plans were disrupted. It was a trip with my parents, but the travel plans suddenly changed and they suffered a lot. 4. I explained the situation I had been through to Kiwi and asked for a full refund again, but they said they would give me a 'subsidized refund' that I had never heard of. I asked for a reason to explain why a full refund was not given, but I did not hear the reason. 5. I talked with Kiwi.com for a long time, but in the end, I realized that they were only wasting time trying not to give me a full refund, so I applied for mediation of overseas disputes through my credit card company. 6. In the first adjustment, Kiwi again refused to give a full refund. After reading the documents that Kiwi.com sent with the reason for rejection, I felt again that it was the worst company. Even documents that are public documents were sent with broken letters. I couldn't even figure out what the text was about. 7. The 'subsidized refund' that Kiwi.com gives is that it gives back to me as much as it gives a refund to the airline. However, I saw several reviews saying that Viva Air, which recently went bankrupt, gave a full refund. 8. So, I once again asked Kiwi.com to give me a full refund as Kiwi said since Viva Air gave me a full refund. 9. Then, suddenly, kiwi said needed a refund certificate. But Viva Air is bankrupt, so customers have no way to contact the airline. Kiwi.com is aiming for this. Kiwi.com said as if Viva Air did not give refunds, but it was actually Kiwi.com that did not refund. I have briefly described my experience so far. What I learned from communicating with Kiwi for several months is that this company is the worst of all bad things. Perhaps you will suffer the same damage as me if you book through Kiwi. As you know, Kiwi cannot be consulted over the phone. When I call, the call does not connect. And being a foreign company, many individuals are victimized by scams like this, knowing that customers cannot actively protest. Recently, in our country's news, a site called Kiwi.com came out on the news that it is a company that damages and scams customers. Everyone, please share my writing on social media or related sites. So I hope you don't experience such an unfair situation like me.