I am writing this review to express my extreme dissatisfaction with the services provided by Kiwi.com. I recently booked a trip through this agency, and it was a terrible experience that almost caused me to miss my flights on several occasions. The agency misled me about hidden costs, which ended up costing me a lot more than I originally budgeted for. I found out at the last minute, which led to unnecessary stress and frustration. Furthermore, they failed to deliver some of the services that I had paid for, which added to my overall disappointment. The travel agency's lack of communication and inattention to detail made things even worse than they should have been. I barely made my flights on time, and only because I had to spend extra money to change my itinerary and make alternate arrangements. I'm extremely disappointed about the entire experience and would advise others to avoid Kiwi.com at all costs. In summary, my experience with Kiwi.com was a complete disaster. They provided misleading information, hidden costs, and poor customer service, which led to a stressful and expensive trip. I strongly advise anyone considering booking travel through Kiwi.com to look elsewhere.