Very worse experience with KIWI.COM. This company is more like gangsters company with all kinds of risks under the floor. I booked a flight through KIW.com for an important meeting. But my flight was then rescheduled by the carried which totally destroyed my plan. The company provided two alternatives either rescheduled the flight with addition more costs, or cancel. If i cancel the order, they will not refund me back. So it seems like no matter which alternative you decide, you pay all the cost. I contacted the service, the attitude from the service people in Denmark was also very impatient and rude. From my feeling from the service people, they do not take any responsibility for the changed trip. I suggest people who may consider KIWI.COM to book the flight to avoid this company, because in the end you will pay more than what you originally thought to save money.