I have purchased 7 flight tickets for my relatives traveling back to the Ukraine. Today, I received a notification from kiwi.com stating that one of the transit flights from Tbilisi to Chişinău (FlyOne 5F-582) has been cancelled by the carrier. Given this information, I had no option but to request a refund for a full trip for 7 people. However, when I reached out to the airline (FlyOne) directly, they confirmed that the flight is not cancelled and will proceed as planned. I am now seeking clarification from kiwi.com regarding why they sent me a wrong notification .The support team appears to be promptly handling the refund request, but there have been delays in responding to my messages. This is clearly done intentionally, forcing customers to make a refund and get nothing in return, at the same time making the same ticket available in the system to sell more expensive price. Considering that these individuals are already affected by the war in Ukraine and have limited options, it would be greatly appreciated if they were provided with support instead of being subjected to such a situation. Now when I check the same ticket in their system , they sell it twice price now and it is also confirmed by airline that flights will be operated, what was the problem then , nothing , it is just kiwi faking the notifications to let the customers request refund , so they return no money back and selling the same ticket two times more expensive to the other victims. This is scam